I think everything changed with all the new technology they are putting in these vehicles. Some of the stuff is ridiculous. I have a friend with a nice shiny new 2011 Mercedes that took a small rock to the windshield and chipped it. Well, let me tell you they are very happy that insurance covers glass 100% because it was a $700 windshield + seven hours of labor. That sounds insane to me, but they said that the windshield has all sorts of technology built into it (like auto sensing wipers, auto tinting, etc...) The days of being able to do everything yourself are quickly fading.